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Food Fun Float


Aquadonut Boat Hire frequently asked questions

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Food Fun Float


Aquadonut Boat Hire frequently asked questions

Terms & Conditions and Frequently Asked Questions
Self-Drive boat hire

  • DescripIf you are unsatisfied within 30 minutes of your boat outing we will provide an unconditional refund.tion text goes here

  • Our “Aqua Donuts” BBQ self-drive boats can seat up to 10 guests. Babies under 12 months do not count as a guest. Safety and government regulations are non-negotiable and any additional guests will be refused.

  • We provide the BBQ, gas and all utensils including plates, cups cooking oil etc. Cost of $25.00 to have a bbq on a boat.

  • Yes bring your own food and drinks on the boat.

  • Item deIt’s a super deluxe BBQ boat that can be self-drive and allows up to 12 guests to tour the Yarra River . We recommend a 4 hr duration allowing plenty of time to escape the crowds and explore the stunning views of the upper Yarra River. Spaceships have a flat floor with upholstery seating with plenty of space for entertainment with two tables. There is all-weather protection. No boat license is required to self-drive the boat. Our spaceships can go into the bay as far as St Kilda Marinas

    Spaceships are suitable for :

    • Small party cruises

    • Biirthday party cruise

    • Family outings on the Yarra River

    • Hens Party Cruises

  • Our Aquadonuts are restricted to Victoria harbour to self-drive around.

    Our Spaceship boats are available for Yarra River cruising or Bay cruising.

  • From Victoria Harbour cruise the Yarra River for a self-drive tour passing Southbank, Polly Woodside Federation Square. Crown Casino, Botanical Gardens, tennis centre, Cremorne, Toorak, Kooyong, Glen Iris, Malvern East, Herring Island, Burnley, Hawthorn, Richmond to Leonda by the Yarra.

  • Yes you can put decorations on a boat. We have a decoration service that can be ordered when booking the boat for your outing.

  • Our “Aqua Donuts” and our Yarra River Spaceship boats are very stable and safe for babies and grandparents. Kids will have a great time on it too. Let us know in advance how many children under 10 years of age are on board as they will be required to wear a PFD. There is no age limit for kids.

  • No. Our “Aqua Donuts” and “Spaceships” are designed to meet the special requirements of hire and drive regulations under the national standard with NO boat license. You will, however, need photo identification.

  • A person must be 18 years of age or older to self drive a “Aqua Donut” oor Spaceship with photo id.

  • Bring your own food and drinks and dress appropriately for Melbourne weather. When you go on a boat it may be as much as 10c cooler taking into account wind chill factor.

  • We offer a bad weather guarantee for our customers who have pre-booked “Aqua Donut”. If poor weather prevents safe sailing, then you can simply reschedule dates and times over 12 months without any additional administration charges.  Poor weather is determined on the www.bom.gov.au site. Winds must not exceed 20 knots be raining or have a storm or wind warning for safety reasons these conditions are non-negotiable. There is a no refund policy due to bad weather unless stipulated in advance by prior arrangement.

  • Is the shade waterproof?
    Yes, the shade is waterproof it can protect you from a drizzle. Aqua Donuts have a large umbrella so you wont get cooked on a boat doesn't operate in rain or strong winds. Please bring a hat with you in case we are not able to open the shade due to strong winds on an extremely hot day. 

    Our Spaceships cruise boats have half shade

  • The nominated driver can consume alcohol but state restrictions apply, must be less than 0.05 and over 21 years of age,  and passengers are allowed to have moderate alcohol. Authorities will be notified if we find out that alcohol is being consumed by the driver or if you are being abusive with our staff and you will forfeit your security deposit. The Water Police regularly patrol the area to ensure safe boating for everybody. Any drug use is strictly prohibited and offenders are automatically reported to the police.

  • Yes take your fur babyI with you however however not allowed on seats and any mess needs to be cleaned up otherwise a cleaning charge will apply

  • You will be required to make full payment by credit card during the time of booking. A 500 security deposit is required before boarding. A bond waiver is available for $25 and no further bond is required. Please note on all public holidays there is a pricing surcharge to cover hospitality award rates.

  • We understand that plans can change, therefore we provide our guests with the option to reschedule bookings to another. You must provide 4 days notice. Refunds are not provided. Within four days a $50 admin charge does apply. There is no admin fee for bad weather on the da

  • The hirer must leave a $500 bond per “Aqua Donut” for Spaceship party boats or the duration of the hire. The bond covers the insurance premium excess on each “Aqua Donut” and any damage to it. iBonds must be paid 24 hours before departure. Failing to do so will forfeit the booking. The hirer is ultimately responsible for any damage to the “Aqua Donut” and or 3rd party property for the duration of the hire. The bond must be paid by a credit card when taking charge of Aqua Donut. You will forfeit a full security deposit if the nominated driver consumes alcohol or if passengers are too drunk, are abusive to our staff, or do any damage to the boats.

  • The bond is a pre-authorization and we do not withdraw the money. The pre-authorization will be returned to your credit card within 8 - 15 business days however some banks take even longer, we have no control over this so don't call us to release the bond, please. If you place the bond by cash, the bond will be returned to you as soon as you bring back the “Aqua Donut” in the condition you took it away and obeyed the t&Cs above. 

  • We provide BT Sound box on Aquadonuts, Optional Kaeroke . Our spaceship yarra river boats come with built in Stereo

  • We provide safety briefings how to self-drive the boat and if our briefer determines your not safe to drive the boat a driver will be provided at the hirers expense.

    Bad behaviour that result in complaints by the public or Police will terminate the outing and no refund will be provided.

    Such behaviour could be:

    • driving in a reckless manner

    • endangering life

    • Deficating off the boat

    • Collision with another boat and not rendering assistance

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Prices


“Very Affordable from $19 pp”

Compare eating out to a noisy restaurant

Aqua Donut operates seven days a week and public holidays (Call or Email for multiple Aqua Donuts or Special Times)

Review Our Bad Weather Guarantee under F.A.Q's

We have 5 sessions during the day:

11:00am - 1:00pm

1:30pm - 3:30pm

4:00pm - 6:00pm

Wednesday, Thursday, Friday & Saturday Nights
3 Hrs 7:00pm to 10:00pm

Prices are $150 for up to 5 people and $199 for 6 to 10
(Public Holiday Surcharges Are Applied to the Above Rate)

A $500 security bond is only required before boarding (not on reservation)

people and includes:

- Hire for 2 hours (self-drive)

- Hygenic Disposal Cutlery, plates, cups

- BBQ Pack $25 including all utensils and Gas

YOU NEED TO BRING OWN FOOD, BEVERAGES, MUSIC AND LOTS OF SMILES TO CAPTURE THIS EXPERIENCE :)

Prices


“Very Affordable from $19 pp”

Compare eating out to a noisy restaurant

Aqua Donut operates seven days a week and public holidays (Call or Email for multiple Aqua Donuts or Special Times)

Review Our Bad Weather Guarantee under F.A.Q's

We have 5 sessions during the day:

11:00am - 1:00pm

1:30pm - 3:30pm

4:00pm - 6:00pm

Wednesday, Thursday, Friday & Saturday Nights
3 Hrs 7:00pm to 10:00pm

Prices are $150 for up to 5 people and $199 for 6 to 10
(Public Holiday Surcharges Are Applied to the Above Rate)

A $500 security bond is only required before boarding (not on reservation)

people and includes:

- Hire for 2 hours (self-drive)

- Hygenic Disposal Cutlery, plates, cups

- BBQ Pack $25 including all utensils and Gas

YOU NEED TO BRING OWN FOOD, BEVERAGES, MUSIC AND LOTS OF SMILES TO CAPTURE THIS EXPERIENCE :)

"Excellent experience, great customer service and perfect for Australia."
- D Gallagher
"As a group we booked this Aqua Donut experience, 8 of us. We had the Aqua Donut for approx 2h's and the price was fair for that time period. The chap that we had was friendly helpful and patient with us. Overall the experience was great. We put the sun shade up and cruised around in the area. 2 hours was perfect and it was good to see the Docklands from the water."
- B Wait
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Book Now


All bookings are done online and you can even buy gift vouchers. You will receive instant email confirmation once your booking is confirmed.

(Recently we have had booking issues with certain models of smartphones, if you are having trouble please try booking from a laptop/tablet)

Review our “Money Back” and Bad Weather Guarantee under the FAQ & T&C's

Call or Email for two or More Boats or Special Times

Book Now


All bookings are done online and you can even buy gift vouchers. You will receive instant email confirmation once your booking is confirmed.

(Recently we have had booking issues with certain models of smartphones, if you are having trouble please try booking from a laptop/tablet)

Review our “Money Back” and Bad Weather Guarantee under the FAQ & T&C's

Call or Email for two or More Boats or Special Times

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Activities


Activities


 

AquaDONUT BOAT HIRE MELBOURNE ACTIVITIES

 
 
aquadonut hens party cruise melbourne

Girls Catchup

Enjoy a girls catch-up afternoon BBQ up to ten guests. BYO Food and Drinks,

business boat hire

Teambuilding Events

Affordable team-building BBQ boat racing event which is fun when booking two or more boats. up to 30 guests with three Aquadonuts. Call or email for custom packages

aquadonut boat hire melbourne

Family Friendly

All family members are welcome with no age limits. Children and Grand parents are welcome. Our Aquadonuts are a very commercially registered hire vessel

NYE Fireworks SESSION 7 pm to 10 pm

LAST MINUTE CANCELLATIONS. Watch the 9:30 fireworks while having a BBQ and Kareoke night.

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The Video


The Video


Follow us on social media to find out more!

Instagram: aquadonut

Facebook: facebook.com/aquadonut

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Gallery


Gallery


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Contact US


Ph  (03)86770899
email: support@aquadonut.com

Contact US


Ph  (03)86770899
email: support@aquadonut.com

Docklands

Aquadonuts
Electric BBQ Self-Drive Boat Hire Melbourne
Melbourne City Marina, 
84 New Quay Promenade, Docklands Vic 3008

Ph: 03 86091502
Email: support@aquadonut.com

Customer Service

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